Portal Home > Knowledgebase > FAQ


Adult Web Hosting
Web hosting designed specifically for the online adult industry. Most adult web hosts have...
Can I call you if I need help?
Due to the low cost of the hosting services, phone support is not available.  If you are...
Can I host videos?
You can host videos, however please note that FFMpeg modules are not available with this...
Can I ultilize CGI outside of the cgi-bin folder?
Yes, you can execute CGI outside of the folder.
Can you transfer my files and content to my account for me?
We do not assist in files transfers. Please view our how-to on creating a cPanel back from your...
Do you allow adult sites?
Yes, legal adult content is permitted.  Please review our full aup here
Do you offer a money back guarantee?
Yes, if you are not completely satisified with our serivces, you can cancel and within first 30...
Do you offer technical support?
Yes, we provide 24x7 in house, US based technical support via our ticketing system
Do you place any ads on my web pages?
No, we do not place any ads. This is a paid web hosting service, not supplemented with ad revenue.
How can I access my control panel?
yourdomain.com/cpanel
How can I see my website before I update nameservers?
To test your domain before your DNS progigates or you change your Name Servers. You would have to...
How can you offer web hosting at such a low price?
We have been in the web hosting business for over 15 years.We have built an extensive...
How do I update my nameservers?
Each registrar has differnt control panel areas where you can update your nameservers. The...
How do spammers get email addresses?
Spammers use computer programs known as harvesters to gather email addresses from websites. It is...
How long does it take for my account to be set up?
Accounts are immediately set up upon receipt of payment.  If you do no promptly receive your...
How long will it take for my DNS changes to take effect world wide?
Typically, you can expect to see your changes initially take affect within a few hours. ...
Is this web hosting really on $1 per month?
Yes, we provide reliable and top quality web hosting service for only $1 per month.  There...
What about Live Chat?
We offer Live Chat for pre-sales questions only.  Technical support is not available for...
What are your nameservers?
You should use the following nameservers on any domains you wish to host on your...
What is a bot?
A bot is a generic name to describe a vehicle that is used to crawl the Internet. Sometimes these...
What is DNS?
DNS is the system at the core of the Internet that translates human-readable domain names (e.g.,...
What is FTP?
FTP (File Transfer Protocol) is a method used to transfer files between your computer and the web...
What is SSH?
SSH (Secure Shell) is a secure method for logging into a server remotely and giving the server...
What is the difference between authoritative and recursive DNS?
There are two type of "name servers" that make up the DNS system: authoritative name servers and...
What methods of payments do you accept?
We accept all major credit cards (Visa, MasterCard, American Express and Discover), Paypal and...
Where should I upload my files to?
You should place all of your web documents in the public_html directory